The Rugby Store is operated under licence by Kitbag Limited.

This page gives details of how you can contact us - please use whichever method is most convenient.

Telephone Orders

If you prefer, you can place your order by telephone.

Call us on the number below - please have your payment details ready.

The Telephone Orders line is currently available from 8am – 8pm, Monday to Friday, 10am - 4pm Saturday and Sunday.

1. Within the UK and Outside the UK Phone +44 (0) 871 222 2003

Calls cost 10p per minute plus network extras

Contacting Us by Telephone

Please feel free to call our Customer Service line, where you will be able to speak to a Customer Services representative about any query you may have. Our representatives are currently available between 8am - 10pm Monday to Friday, 10am - 4pm Saturday and Sunday.

1. Within the UK and Oustide the UK +44 (0) 871 222 0422

Calls cost 10p per minute plus network extras

Contacting Us by Email

We will endeavour to reply to your e-mail within 48 hours of you writing to us. Email enquiries regarding your orders, or products to customerservices@store.rfu.com

Contacting Us by Post

You can of course write to us at any time using the address below:

The Rugby Store
c/o Kitbag Ltd
Greengate
Manchester
England
M24 1FD